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We’d love to hear from you! Please fill out the form or find us on social media.
- [email protected]
- Singapore | 2 Venture Drive, #19-21, Vision Exchange, Singapore 608526
- Thailand | 172-174 Na Muang Rd., A.Muang, Khon Kaen 40000, Thailand
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Frequently Asked Questions.
What is Saifa Assistant ?
Saifa AI is a multi-agent AI system designed specifically for your company. Unlike generic AI tools, Saifa AI is trained on your company’s knowledge—your documents, policies, products, and procedures—making it an intelligent assistant that truly understands your business.
“Saifa” means “lightning”. It represents our core values: fast (instant responses), powerful (multi-agent intelligence), and unique (personalized for each business—just like lightning never strikes the same way twice).
Who is Saifa AI for?
Saifa AI is perfect for:
- Growing businesses (5-500 employees) with extensive knowledge bases
- Teams that need to access company information quickly
- Companies concerned about data security when using AI
- Businesses looking to improve employee productivity and onboarding
- Organizations that want AI trained specifically on their business context
How is Saifa AI different from ChatGPT, Claude, or other AI tools?
While ChatGPT and Claude are excellent general-purpose AI tools, Saifa AI is different in key ways:
| Feature | Saifa AI | Generic AI (ChatGPT, Claude) |
|---|---|---|
| Knowledge | Trained on YOUR company data | Generic knowledge only |
| Data Security | Your data never trains other companies’ AI | May use data for model training |
| Team Collaboration | Built-in team features & shared workspaces | Individual chat only |
| Thunderstorm Mode | Advanced brainstorming with visible reasoning | Basic Q&A |
| Business Context | Remembers your company context | Must explain context every time |
| Role-Based Access | Different permissions for different roles | No access control |
Is my company data safe?
Absolutely. Data security is our top priority:
- ✅ End-to-end encryption for all data in transit and at rest
- ✅ Data isolation – Each company has a completely separate AI instance
- ✅ Zero data sharing – Your data NEVER trains other companies’ AI
- ✅ Role-based access – Employees only see information relevant to their role
- ✅ Compliance ready – GDPR and PDPA compliant
Your data is stored on secure cloud servers with enterprise-grade security. We use industry-leading cloud providers with SOC 2 Type II certification and comply with international data protection standards.
If you cancel your subscription, you can:
- Export all your data and conversation history
- Request immediate deletion of all your data from our servers
- Your AI model and all training data will be permanently deleted within 30 days
We never retain your data after cancellation unless legally required.
What can Saifa AI help with?
Saifa AI excels at:
- Answering company-specific questions (products, policies, procedures)
- Employee onboarding – New hires can find information instantly
- Team brainstorming – Generate creative solutions to business problems
- Document search – Find information across all your documents quickly
- Knowledge synthesis – Combine information from multiple sources
- Decision support – Get data-backed insights for business decisions
- Report generation – Create summaries and reports automatically
Can I try Saifa Asistant for free ?
Yes, The Free Forever Plan has:
- Conversation limits per month
- Storage limits for documents
- Single user (no team collaboration)
- Standard response priority
- Basic features only
For unlimited conversations, team collaboration, and advanced features, check out our paid plans.
Can I add more team members to use Saifa AI ?
Yes, you can increase your member count based on the plan you’ve signed up for.
What information does Saifa AI need to get started?
To train your AI, we recommend providing:
- Company documents (policies, procedures, handbooks)
- Product or service information
- FAQs and common questions
- Training materials
- Any other documents your team frequently references
The more information you provide, the better Saifa AI performs!